Wednesday

Now You Tell Me

Cartoon By Hugh Macleod

I will remember Dave Gray's http://communicationnation.blogspot.com/ entry about hot buttons forever:

"Once you trigger someone's hot button, there's nothing you can say. It's better to just let the other person cool down."

I wish I'd learned this about 20 years ago.
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3 Comments:

Blogger GTV said...

Something else you can try is to apologize and immediately change the topic to a happier or more uplifting one.

2:15 PM  
Blogger Jane said...

I've never heard that saying....very cute:)

10:55 AM  
Anonymous 中国flash在线 said...

It seems the culture of different countries, decided everyone in the same things on different views, however, write a good article!

6:48 AM  

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